Question 1

How do I connect my domain?

Question 2

How many profiles can I connect to a single rate plan?

Question 3

What is Taplink?

Question 4

How to use the FAQ on the website?

Question 5

Do you have support?

Question 6

When I receive the link, I see the message "Instagram @*** is being used in another profile." What should I do?

Question 7

My Taplink doesn't open from the Instagram app! The link is correct! Why?

Question 8

How do I connect my Instagram profile (get personal link to my Taplink)?

Question 9

Won't I get banned from Instagram for using Taplink?

Question 10

How do I switch Taplink to another language?

Question 11

Can I put a link to my Taplink in my ads?

Question 12

Can I add UTM tags to a Taplink link? Where will they be saved?

Question 13

My Taplink page has someone else's ads on it. Why?

Question 14

I have a feature of your service that doesn't work! What should I do?

Accepted Answer

There are several possible causes:

1. Misconfiguration on your part
2. Problems on our side
3. Problem on the side of a third-party service (important for integrations)

To understand what the reason is - write to us (through the "Ask a question" button or blue circle at the right bottom of the screen), describe the situation in detail, and attach screenshots. This information will help you to understand what the problem is and find a solution.

How can we help you?