How can we help you?

I don't get an email with a verification code

The most likely cause is the anti-spam system used by your email provider.

1) Check your spam folder, in most cases the email will be there. If the emails came in but ended up in the spam folder - go to each of them and mark them as "NOT SPAM" so that the system will deliver them to you more reliably.

If you use email notifications, it is recommended that you add [email protected] and [email protected] to your email address book. This should prevent messages from getting into the spam folder or being filtered by the anti-spam system.

2) If there is no letter in "spam" - it means that your mail service does not allow our letters to pass through at all. We have no way to influence this. It can sometimes happen with icloud, yahoo, hotmail. As a variant to replace mail. The process of logging in and replacing mail without logging in is discussed in this video: