How can we help you?

How do I add a website link?

Click "Add block" - "Link". In the dialog box specify:

1. Title 
2. Subtitle 
3. In the Action field select the action "Open website"
4. Enter website link
5. Click "Save"

I added a link to the website. Why doesn't the website open?

Check the correctness of the link. Links to the site look like

If you get a certificate error or similar - try to insert a link with HTTP prefix instead of HTTPS - Keep in mind, the site must be opened via https to go from Instagram browser, if it gives an error - check if the SSL certificate is correct on the side of your site (where you put the link).

It could be that your site is too heavy for the built-in Instagram browser. To check, open your Taplink through a full-featured browser (Chrome, Safari, or from your computer) and follow the link to the site. If it opens but doesn't work from the app, the reason is your site. To check, you can paste the link to the desired site to your Instagram profile and see if the jump will work from the app. If the link doesn't work, the reason is on your site.

How do I make a "Call" button?

To make "Call me" button (it opens the "Phone" application with the desired number) add a "Link" block with the "Call" action and the desired phone number. The country code is selected from the drop-down list and is determined automatically by your location.

How do I make an "Email me" link?

Add a "Link" block with the "Email" action, specify the desired email address and subject.

How do I make "Download file" link?

1. Upload the desired file to your cloud storage (Google.Drive, for example) and create a public link for it.

2. On the Taplink page, add the "Link" block, select the "Open website" action, then specify the URL of the public link.

How do I add an icon to link?

To add a thumbnail icon to a button, select the "Link" block, then go to the "Thumbnail" tab and select the image or upload your own.

You upload your own images to the system just once, then you can select them for any Link blocks in your Taplink.

How to add animation to link?

To enable animation for the Link, go to the "Settings" tab of this block, turn on the "Animation" switch and select an appropriate effect.